Refund policy

Returns & 30 Day Trial

We want you to be 100% satisfied with your purchase, so we’re offering a 30 days trial period after you receive your product. If the product does not meet your expectation, you may return the product to receive a full refund.

Due to inevitable fraudulent activity we have set the guidelines below. The 30 Day Trial only applies to 1 product per customer. If you purchase more than 1 product, you will only be eligible to return 1 of those products.

The 30 Day Trial starts on the day you receive your package from the carrier. Within the first 30 days, if you are unsatisfied with the product in any way, you may return the product for a full refund.

We require the return of the remainder of the product to receive a full refund. If you decide to return the product, reach out to our customer service team to initiate the return process.

Please reach us at:

Email: support@populum.com
Phone: (855) 872-2772