How Can We Help You?

Jump to:

Why Choose Populum

Populum means “The People” in Latin. Populum was founded in 2016 with the single-minded goal to provide people with the benefits of this plant that has been forgotten for far too long. Each and every one of our products is focused on capturing the essence of the hemp plant to allow our customers to thoroughly enjoy what the plant has to offer.

Learn more

ŸŸ- We source our hemp extracts from our partner farmers in the United States. Most imported hemp oil comes from China or Eastern Europe. These products lack any transparency when it comes to how the hemp is farmed or processed. Hemp plants absorb any bad chemicals (like pesticides or lead) in the soil when they grow. That means if hemp is grown on “bad” soil, the hemp oil will contain all these toxic chemicals. In contrast, in the United States, hemp farmers in the US are all licensed farmers. The seeds they use also are inspected.

- We are the first brand in the industry to offer a risk-free trial. You are welcomed to try any of our products for a full 30 days. If you decide you don’t like it, no problem! You may return it for a full refund. No sample sizes. No catch. We let you try the real deal.

- Our you unique, award winning flavor. If the oil is tasteless or tastes too artificial, this can be very unenjoyable. We wanted to make sure you enjoy taking Populum, so we’ve developed a natural orange flavor that tastes great.

Where in the United States do your products come from?

- ŸŸPopulum’s hemp oil comes from hemp plants that are grown and processed in Colorado, United States.

*Read more: 

US Grown vs Imported Hemp: Why Using US Hemp Oil Matters

Using US grown hemp and a proprietary engineering process, Populum guarantees a consistent, pure, and premium hemp oil product. Our state-of-the-art technology isolates and removes any unwanted compounds, while preserving the maximum potency of phytocannabinoids. This ensures a full-spectrum oil that have tested free of THC, heavy metals, pesticides and residual solvents.

Many reputable clinical publications have published their findings on the effects and benefits of phytocannabinoids. We highly recommend that you do your own research to learn more about the effects of hemp oil prior to your purchase.

Note: These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

What’s In Populum Tinctures?Populum Is A Bit Too Expensive For My Budget. How Can I Save Some Money?

Our products are made with natural honest ingredients. Our tinctures are made of three simple ingredients:

Cold pressed fruit oil (Orange, lemon, or peppermint)Organic SteviaHemp extract (from hemp raised and processed in the United States)

Do your products contain any THC?

No,  our products do not contain any THC. We send a lab report with your order to verify the ingredients.

 More about your lab report 

The quality of hemp oil is critically important and something you should thoroughly research before you buy. This is because hemp, as a plant, absorbs the nutrition (and even the toxins) of the soil when it grows. So if the plant grows in poor soil and is not processed correctly, it can be very harmful to you.

To ensure the quality of our hemp oil, we send all our raw material to a 3rd party lab to get it tested. This is to not only ensure we are offering a full-spectrum oil that includes both high levels of phytocannabinoids and terpenes, but also to confirm that there are no unwanted compounds.

We ship the latest copy of the lab test results with each of our orders, so you can review them personally.

If you have any specific questions regarding this, please feel free to reach us at support@populum.com

Many of our customers use hemp oil as a daily supplement and we completely understand that this can get a bit pricey. Here are some tips on how you could save money shopping for Populum:

Sign up for our newsletter: We send out special promotions to our customers, so keep an eye out for our emails! You can easily sign up for our newsletter by signing up at the bottom of this page.

Take advantage of our referral program: We offer a really simple referral program. When you refer a friend, both you and your friend gets $10 off your orders. Discover how you and your friends and family can save money on even your past purchases. Learn more.

Subscribe: If you have found that you enjoy our products, subscribe to save 5% on all your future orders.

*Read more: Top 5 Tips To Save Money When Shopping For Hemp Oil

Premium Hemp Oil Tincture

To easily open the bottle, press down on the cap while turning counter-clockwise. You’ll feel a “click.”

After opening your bottle, fill the dropper with the desired amount of oil. Dosage will vary per individual. We suggest starting with the recommended serving size or less while you find what works best for you.* The recommended serving differs for each concentration.

- Basic 250: 1 Full Dropper

- Signature 500: 1/2 Dropper

- Advanced 1000: 1/4 Dropper

If you’re starting off with our Basic 250 bottle, you may start with 1-2 servings per day. If you don’t like taking it all in one sitting, you can even split up your servings throughout the day, where you take half your serving in the morning and the rest at night.

*There’s no scientifically proven dosing regimen, so you should approach hemp oil step by step. Start at a smaller dosage, and gradually increase the concentration until you find what works best for you.

After filling the dropper with the desired amount of oil, place the serving under your tongue. Hold for 30 seconds. For maximum effectiveness, use your tongue to gently apply the oil to your inner cheeks. Take a few deep breaths and then swallow.

Why can’t I just swallow it?

While swallowing the oil poses no threat and may still be effective, taking the oil sublingually (under your tongue), allows for maximum and rapid absorption into your blood stream (via your mucous membrane). The sublingual route is useful when instantaneous effects are desired.  When taking hemp CBD tinctures, part of the cannabinoids are absorbed into the blood stream through the sublingual route and part of it slowly absorbs into the blood through gastric walls in the stomach.

*Read more: What’s The Best Way To Take Hemp Oil Tinctures?

For anyone who’s new to hemp oil, it’s natural to be unsure about what to expect after you start taking our tincture. You might have expected to feel something right away, or you might just be unsure how long it is going to take for you to notice its effects.

Similar to any supplement, such as vitamins, the effects of hemp oil will work differently for every individual. Depending on your conditions and your overall health, the time of its effectiveness will vary. Customers look for hemp oil for a variety of reasons and you can read about their experience through our reviews. Overall, it’s important to understand that hemp oil could take some time and that it won’t act as an instant magic fix.

So what’s our advice?

- Stay consistent: After establishing a routine of when and how much you’ll take, make sure to stick to it and take it consistently every day. Skipping it for a couple days or taking it randomly can disrupt its effectiveness.

- Taking the right concentration of hemp oil: There’s no scientifically proven dosing regimen, so you should approach hemp oil step by step. Start at a smaller dosage, but gradually increase the concentration until you find what works best for you. If it is your first time, start with 1-2 servings daily of our Basic 250, and see how you feel after 3-4 weeks. You can even split it up, where you take half your serving once in the morning and the rest at night.

- Don’t expect quick fixes, notice the gradual changes: Hemp oil is not a drug nor does it have any psychoactive effects. You won’t feel something “kick in” right after taking it. So that’s why it’s important for you to stay consistent and notice the progressive changes over a certain period.

Essentially, with a stronger concentration, you can take less to get the same amount of hemp extract (cannabinoids). For example, one serving of the Basic 250 offers 8mg of full spectrum cannabinoids. So if you find that amount per day works best for you, you can either take one serving of Basic 250, or just take half a serving of the Signature 500. So then, the bottle would last you for 60 days.

All our tinctures come in the same size bottle of 1oz (30ml).

Learn more: Basic 250 Vs Signature 500 Vs Advanced 1000 – What’s The Difference?

Cold Rub Topical

The Cold Therapy Hemp Rub is designed to provide you with relief in your joint and muscles. Apply desired amount over affected area to experience the soothing sensation.

The Cold Therapy Hemp Rub comes in a 3 oz tube.

While there’s no scientifically proven dosing regimen, our recommendation is to use it no more than 4 times per day.

Zen Pets

Zen Pets is a premium hemp oil supplement for our four legged friends. Similar to our Populum tinctures, Zen Pets uses all natural & honest ingredients. It’s formulation is a blend of pure hemp oil, hemp seed oil, and coconut oil – a flavor that your pets will love.

Since our pets are lighter and smaller than us, Zen Pets offers the benefits of hemp oil without as strong of a concentration as the regular tinctures. The supplement still has the optimal level of chemical compounds found in the hemp plant, and still offers a full-spectrum + full terpene profile.

Zen Pets is now officially offered directly from our site. Shop Now

We’ve designed and formulated Zen Pets to be more suitable for our dogs & cats while also being more cost-effective. As our pets are typically smaller than humans, Zen Pets offers a lower concentration of hemp extract compared to our Premium Tinctures. We’ve also substituted the orange flavor with coconut oil.

Amazon

Due to the guidelines on Amazon, we offer a different variation of the hemp oil supplement on our Amazon page. This variation still offers the benefits of hemp oil without a rich concentration of cannabidiol.

The Populum bottle for Amazon still guarantees the highest quality hemp oil, using our state-of-the-art technology to isolate and remove any unwanted compounds. This, combined with other natural and organic ingredients, such as hemp seed oil and grapeseed oil, ensures a full-spectrum hemp oil supplement that has been tested free of any psychoactive cannabinoids, heavy metals, pesticides and residual solvents.

If you have any questions regarding our Amazon offering, please reach out to us at support@populum.com.

Our 30 Day Trial

We understand that hemp oil is a relatively new and foreign product for many people. We also know that our customers are putting a lot of faith in us by placing an order with us online. Our goal is to deliver on that faith through quality products and by allowing you to actually try it before making a decision.

One of the main reasons we built Populum is to allow people to access and discover the benefits of hemp that has been suppressed from us for so many years.

So that’s why we offer the 30 day trial. If you don’t like it, we’ll be happy to help you return it with no questions asked, but feedback is always appreciated.

We want you to be 100% satisfied with your purchase, so we’re offering a 30 day trial period after you receive the product. If the product does not meet your expectations you may request a full refund. Learn more

Due to inevitable fraudulent activity we have set the guidelines below. The 30 Day Trial only applies to 1 product per customer. If you purchase more than 1 product, you will only be eligible for the refund of 1 of those products.

The 30 Day Trial starts on the day you receive your package from the carrier. Within the first 30 days, if you are unsatisfied with the product in any way, you may request a full refund.

Throughout your first 30 days, we encourage you to hold on to the original Populum shipment box.

Please contact our customer service to initiate the return process

Email: support@populum.com

Phone: (855) 872-2772

The 30 day trial only applies to 1 product per customer. If this is your first time trying Hemp Oil and/or Populum, we encourage you to order 1 product first and try it out before ordering more.

If you order more than one product, the risk free trial would only apply to one of the products you ordered. If you order a combination of different concentrations, the trial will apply to the product with the lowest concentration.

For any other questions regarding our 30 day trial, please contact us.

Subscribe & Save 5%

Yes, we offer a subscription service for all of our product at a 5% discount. Through our subscription service, you’ll save money on all your future orders and we’ll make sure a new bottle is delivered to your door every month.

If you’d like to customize your frequency and date of delivery, please send us a note at support@populum.com

Visit our Tincture page and choose Monthly Delivery when you checkout to subscribe.

*Note: We do not offer subscription for our Cold Therapy Hemp Rub at this time

Managing your subscription is easy. You can change your delivery address, credit card information, or even change your next delivery date anytime you’d like. Please follow the steps below:

1. Register for an account here(Make sure to use the same email address as when you placed your order)

2. After you login to the My Account page, click on Manage Your Subscription. Please reference snapshot below

1. Visit the Subscription Details tab to edit any of the following:

- Next Scheduled Order Date

- Shipping Address

- Billing Address

- Change Payment Information

- Cancel Subscription

Refer Friends & Save

Our referral program is super simple – when you refer a friend, your friend gets $10 off his or her order and you get $10 off your past order.

Just give a friend your order number and have them send us an emailwith it after placing an order. We’ll then credit both you and your friend’s orders with $10 each.

Bonus: We’re not limiting this offer to just one friend. Invite as many friends as you want and we’ll credit you $10 for each friend.

Shipping & Returns

We ship all our products via First Class or Priority Mail with the United States Postal Service. We currently offer two different options:

- Free Shipping:  Typically takes 4-5 business days depending on where you are located in the United States.

- Expedited Shipping: We offer a quicker shipping option that takes 2-3 business days for $7.

For any other questions regarding shipping, please send us an email at support@populum.com

We currently do not ship internationally. But this certainly does not mean that we won’t be shipping globally in the future!

Please drop us a note via email or follow our social media profiles, and we’d be happy to let you know when we do.

You must cancel your order prior to receiving shipment tracking information from Populum to receive a full refund. If you cancel your order after the product has been shipped out, you will have to return the product using the steps of the 30 day trial.

For any specific questions or orders, please reach out to our team at support@populum.com.

If there’s any defects to the product that you receive, we’d be happy to work with you on either exchanging it or returning it for no additional cost.

With any problems in your order, please contact us and one of our team members will get back to you within 24-48 hours.

To begin the return process:

1. Send an email to: support@populum.com

2. You will be contacted by a customer service member within 1-2 business days with instructions on how to proceed with the return.

3. Once the return process is complete, we will process a complete refund of your original payment. Refunds processed through credit card transactions may take up to 5-7 business days to post on your bank statement.

General Hemp Oil FAQ

Hemp oil is created from hemp extracts, also known as phyto-cannabinoids. To learn more about hemp oil, check out our page: What is Hemp Oil

Phytocannabinoids are chemical compounds that interact with the body’s central regulatory system. This system, also known as the endocannabinoid system, is known to manage homeostasis and affect overall well-being. There are over 100 unique phytocannabinoids found in hemp.

Many reputable clinical publications have published their findings on the effects and benefits of phytocannabinoids. We highly recommend that you do your own research to learn more about the effects of hemp oil prior to your purchase.

Note: These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

Hemp Seed Oil is derived from the hemp seeds and are mainly used for dietary purposes (imagine something similar to coconut oil). Refined hemp seed oil can also be used in beauty care products, as they have amazing skin care properties. Hemp oil comes from the buds of the plant and is, therefore, not the same thing as hemp seed oil. The extracts of the plant is processed as hemp oil and it contains many different cannabinoids that affects the human body.

*Read more: What are the differences among hemp oils?

Scientifically, dogs (and most mammals) have a similar anatomy to humans. Studies in the last decade have shown that the endocannabinoid system can be found in most mammals. Thus, although we are at an early stage of research, hemp oil has been found to have variety of effects on animals. Overall, we advise that you do your own research on hemp oil and dosage before trying it out.

We offer an exclusive pet version of hemp oil directly on Amazon. Shop here

Populum tinctures are good for 2 years since the delivery date.

We use a distillate process for our extraction methodology. The distillation process goes through two steps – Food Grade Ethanol Alcohol Extraction and a Fractionalized Distillation. This method cleans the oil of all waxes, lipids, and chlorophyl. Our diluted distillate is a true full spectrum oil that includes both high levels of phytocannabinoids and terpenes.

The Tincture

Our full spectrum hemp oil tincture contain the purest extracts for maixmum efficacy. Locally sourced in the USA. Experience premium quality in a subtle orange flavor.

The Hemp Rub

Our hemp infused, arctic cold cooling rub is guaranteed to provide a soothing relief for your muscle and joints. Made with 100% US grown hemp, and other quality ingredients.

The ZENPets Tincture

A calming hemp oil supplement designed and formulated for your four legged friend. Each bottle is created with simple, honest ingredient, and made right here in the USA.

Still Have Questions?

We’re here to help. If you have any questions, or need help placing an order, feel free to reach out to our customer support team.